Residents go to their alderman for street lights, garbage cans or block party permits. County commissioners field calls about the county hospital or the forest preserves, but one of our most important constituent services is helping homeowners figure out property taxes.
This year, members of my office have seen more than 300 homeowners and sat across from them in an alderman’s office or a school gym. We go through the folders of tax bills, assessments and income tax returns to help them qualify for exemptions or appeals. And there are hundreds more who call the office.